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CUSTOMER FOCUSED MARKETING

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The systems and processes used to attract and retain more Customers.  Key elements are loyalty program development and customized sales processes.

We can provide companies with their very own loyalty rewards system that concentrates on building the company’s "brand".

For companies in the service industry, we’ve helped them define their service/product offering. That is, with every product/service there are ‘core’ expectations, augmented services and potential services. Interestingly, our work helped to uncover things that companies often do "for free" for the Client, and provided a number of recommendations for getting more mileage out of the things they were already doing.

Modules and Applications:

Affinity Loyalty Card Systems

Customized Customer loyalty systems, including trigger marketing plan development, Customer list management, card processing and marketing fulfillment activities.

Sales Management & Practices

Program enhancement options:

CheqCard™ identification services

SalesLogix™ Sales force software (partnership with Client1)

Sample Clients

Longo’s,  Highland Farms, Hy & Zel’s, numerous IGA’s , Galati's, and More

 

Customer Focused Marketing

arrow.gif (320 bytes) Affinity Loyalty Card System
arrow.gif (320 bytes) Sales Management and Practices
arrow.gif (320 bytes) Program Enhancement Options

Customer Response Marketing


Customer Service/Sales Excellence

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