Resources
Our resources have appeared in national print publications and most were written by Sid Ridgley, President of Simul Corporation. Since founding Simul Corporation in 1987, Sid has become one of the world’s leading strategists and practitioners of Customer Service Excellence.
Customer Centricity
Customers are more complex than ever, classic demographics have become less useful for purposes of defining customer groups – in every business. The heart of the word customer is “custom.” Companies who understand this will be the ones who will have an easier time building a value proposition.
Enterprise Growth
Enterprise Growth & Development: Almost every executive team thinks that they are excellent at developing strategies that increase the value of the enterprise. Taking those great ideas and implementing them “wide and deep” throughout the enterprise is what moves your organization and its people from
People Development
People Development: Training, coaching and mentoring programs that are disassociated with the realities of working in your organization are a waste of time and money. We’ll utilize an award winning style to uncover your people’s real needs and then we’ll design your program(s) to meet or
Testimonials
People Development
People Development: Training, coaching and mentoring programs that are disassociated with the realities
Customer Centricity
ustomers are more complex than ever, classic demographics have become less useful for purposes of defining customer groups
Enterprise Growth & Development
Enterprise Growth & Development: Almost every executive team thinks that they are excellent at developing