Our resources have appeared in national print publications and most were written by Sid Ridgley, President of Simul Corporation. Since founding Simul Corporation in 1987, Sid has become one of the world’s leading strategists and practitioners of Customer Service Excellence.
Customers are more complex than ever, classic demographics have become less useful for purposes of defining customer groups – in every business. The heart of the word customer is “custom.” Companies who understand this will be the ones who will have an easier time building a value proposition.
Enterprise Growth & Development: Almost every executive team thinks that they are excellent at developing strategies that increase the value of the enterprise. Taking those great ideas and implementing them “wide and deep” throughout the enterprise is what moves your organization and its people from
People Development: Training, coaching and mentoring programs that are disassociated with the realities of working in your organization are a waste of time and money. We’ll utilize an award winning style to uncover your people’s real needs and then we’ll design your program(s) to meet or
Excellent communicator. Applicable examples. Very insightful and relatable. Thank you so much for your enthusiasm for the topic, I was engaged the entire time.
Sid was incredible! I didn’t think I would have FUN at this. I appreciated how candid he was while
still making me learn.
I have attended many seminars, courses and training. I have studied history, geography, business, politics, and other social sciences (philosophy etc.) IN ALL OF THESE THINGS, I have never had as good an instructor as Sid Ridgley.
People Development: Training, coaching and mentoring programs that are disassociated with the realities
ustomers are more complex than ever, classic demographics have become less useful for purposes of defining customer groups
Enterprise Growth & Development: Almost every executive team thinks that they are excellent at developing