Excellent communicator. Applicable examples. Very insightful and relatable. Thank you so much for your enthusiasm for the topic, I was engaged the entire time.
Sid was incredible! I didn’t think I would have FUN at this. I appreciated how candid he was while
still making me learn.
I have attended many seminars, courses and training. I have studied history, geography, business, politics, and other social sciences (philosophy etc.) IN ALL OF THESE THINGS, I have never had as good an instructor as Sid Ridgley.
The content was easily digestible, clear, and made me feel like I can use it with understanding. Great tools to develop leadership skills – so many take-aways; fantastic presenter.
Sid was absolutely amazing. He used humour remarkably well. Kept the course very
Incredible wealth of knowledge, excellent presenter and facilitator. Knows his stuff! Vibrant, energetic, inspirational and motivation!
The Board worked diligently through three planning sessions, guided by Mr. Sid Ridgley of Simul Co. He is an expert in the field of Customer satisfaction and long term planning. Sid did an outstanding job leading us to our conclusions.
Sid was the most engaging instructor I have had. I have been on courses with U of T, Queens, Darden and Sid was the best.
Well Done. Interactive, well paced program. Excellent concepts about recognition, attitude, reinforcement, customer satisfaction. Promote the “we” concept to customer satisfaction.
A motivational and informative way to identify why patient satisfaction is down and common sense ways to improve them..